Cake Creator

21 hours ago

Orchard Park, New York, United States Nothing Bundt Cakes - Orchard ParkAmherst Full time
Job Overview

We are seeking a talented and enthusiastic Guest Service Representative to join our team at Nothing Bundt Cakes - Orchard Park/Amherst. As a Joy Creator, you will play a vital role in providing exceptional customer service, ensuring every guest has a memorable experience, and making our bakery a welcoming and joyful place to visit.

Key Responsibilities
  • Provide outstanding customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Assist guests in selecting the perfect cake for their celebrations, ensuring their orders are accurate and meet their expectations.
  • Work collaboratively with the bakery team to maintain a clean and organized store environment, adhering to health and safety standards.
  • Participate in training and development programs to enhance your skills and knowledge, supporting your career growth and advancement opportunities.
  • Contribute to a positive and inclusive team culture, fostering a sense of community and camaraderie among colleagues.
What We Offer
  • A fun and dynamic work environment, with a focus on providing exceptional customer service and creating a joyful experience for our guests.
  • A competitive hourly rate and opportunities for advancement and career growth.
  • A flexible schedule, with opportunities to work a variety of shifts, including weekdays and weekends.
  • A casual and relaxed dress code, with a focus on comfort and practicality.
  • Access to employee discounts and perks, including cake discounts and special offers.
Requirements
  • High school diploma or equivalent required; prior customer service experience preferred.
  • Ability to work a variety of shifts, including weekdays and weekends, and maintain a flexible schedule.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to work in a fast-paced environment, with a focus on multitasking and prioritizing tasks.
  • Availability to work during peak periods, including holidays and special events.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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