Operations Supervisor

4 weeks ago


Somers, Connecticut, United States CVS Health Full time
Job Summary

An Operations Supervisor at CVS Health is a key leader who supports the store management team in planning and driving store execution and performance. This role is responsible for building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensuring that store operations run smoothly and all opening and closing procedures are completed.

Key Responsibilities

- Work effectively with store management and store crews to achieve store goals and objectives
- Supervise the store's crew through assigning, directing, and following up on all activities
- Effectively communicate information to and from store management and crews
- Assist customers with their questions, problems, and complaints, promoting a positive shopping experience for all CVS customers
- Maintain customer/patient confidentiality

Requirements

- Deductive reasoning ability, analytical skills, and computer skills
- Advanced communication skills, supervision, and influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

What We Offer

- Competitive pay range: $16.75 - $26.00
- Comprehensive benefits package, including medical, dental, and vision benefits
- 401(k) retirement savings plan and Employee Stock Purchase Plan
- Paid Time Off (PTO) and paid holidays throughout the calendar year
- Opportunities for professional growth and development
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