COM Manager

The COM Manager is responsible for overseeing the Change of Occupancy Maintenance process, ensuring seamless coordination with the property management team and achieving financial and performance metrics. This role will work closely with the Maintenance Director to achieve HMC goals.

• Accurate data input into the Company's system of record software
• Planning and scheduling of internal and contracted work
• Coordination with property management team for move out and move in of residents
• Development of scopes of work and creation or approval of Purchase Orders in accordance with HMC policy
• Ensuring vendors meet HMC insurance requirements and timely payment of contractors
• Scheduling internal and contracted work associated with the COM process
• Utilization of system of record software to track status, time, labor, and materials
• Review and update of completed or planned work daily in Yardi and communication of adjusted timelines to internal and external leaders
• Review of reports to ensure data entry information is accurate and consistent with HMC policy
• Identification of inefficiencies in the COM process that delay timely resident move in's or quality of work performed by contractors or HMC employees

• High School Diploma or GED (or equivalent) required, with directly related job experience in managing process projects where independent judgment is required
• 1-3 years staff supervisory experience required
• Knowledge of electrical, HVAC, plumbing, carpentry, and general building maintenance, with 5 or more years' experience in building maintenance
• Advanced degree of leadership, integrity, and management skills
• Proven ability to meet deadlines, goals, and problem solve
• Highly proficient in property management software (Yardi)
• Ability to develop comprehensive schedules that meet HMC goals and timelines
• Ability to understand and follow HMC policies involving the COM, Work Order, and Purchase Order processes
• Expert in identifying performance or scheduling issues through critical thinking and ability to resolve them
• Proficient in standard office software such as MS Word, MS Excel, PowerPoint, Email programs, and internet browsers
• Strong and effective oral and written communication skills
• Demonstrated ability to work in a team environment with ability to establish strong working relationships with contractors, superiors, and peers

A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life, and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more.

Click here for benefits overview.