Sales Associate/Keyholder

4 weeks ago


Evansville, Indiana, United States Shopeastlandmall Full time
About the Role

We are seeking a highly motivated and enthusiastic Sales Associate/Keyholder to join our team at Shopeastlandmall. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, driving sales, and supporting store operations.

Key Responsibilities
  • Provide outstanding customer service, ensuring customers have an engaging and memorable shopping experience.
  • Drive sales by increasing key performance indicators (KPIs) such as Units Per Transaction (UPT) and Average Dollar Transaction (ADT).
  • Support store leadership in daily operations, including opening and closing procedures, visual merchandising, and inventory management.
  • Process sales transactions, handle customer complaints, and resolve issues in a professional and courteous manner.
  • Assist with planogram changes, including store layout, fixtures, and merchandise displays.
  • Communicate fashion and music trend information to management and headquarters partners.
  • Support the maintenance of a clean and organized store environment, including the stockroom and sales floor.
  • Train and coach new sales associates to ensure a smooth onboarding process.
Requirements
  • Previous experience working in a retail environment.
  • Excellent customer service and sales skills.
  • High School Diploma or equivalent.
  • Ability to work a flexible schedule, including weekends and holidays.


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