Compensation Case Manager

4 days ago


Jacksonville, Florida, United States Southeast Orthopedic Specialists Full time
Job Title: Compensation Case Manager

We are seeking a highly skilled Compensation Case Manager to join our team at Southeast Orthopedic Specialists in Jacksonville, FL.

As a key member of our team, the Compensation Case Manager will be responsible for coordinating patient care for injured workers, obtaining authorizations, processing documentation, and providing ongoing administrative support. The ideal candidate will possess excellent communication skills, effective multi-tasking abilities, and a working knowledge of computer applications.

Key Responsibilities:

  • Coordinate patient care for injured workers, including obtaining authorizations and processing documentation.
  • Maintain accurate and complete records and reports.
  • Communicate effectively with employers, adjusters, nurse case managers, and carriers.
  • Provide high-quality verbal and written communication with providers, patients, and other stakeholders.

Requirements:

  • 1 year of customer service and call center experience.
  • 1 year of healthcare experience.
  • Excellent phone and email communication skills.

Preferred Qualifications:

  • Workers' Compensation experience.
  • Athena experience.

Education:

High school diploma/GED.

Skills:

  • Microsoft Office (Word, Excel, Outlook).
  • Data collection and interpretation.
  • Interpersonal skills.

Work Environment:

Normal office environment, occasionally high-stress requiring quick decisions, organization, and prioritization.

Estimated Salary Range: $65,000 - $85,000 per year.


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