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Guest Arrival Specialist

2 months ago

Spring, Texas, United States Marriott International Inc Full time

Job Summary

We are seeking a skilled Guest Arrival Expert to join our team at Marriott International Inc. As a Guest Arrival Expert, you will be responsible for delivering exceptional guest experiences from arrival to departure. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.

Key Responsibilities

  • Provide warm and welcoming experiences to guests upon arrival and departure
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and maintain accurate records of guest interactions
  • Share knowledge of the local area and recommend attractions and activities to guests
  • Collaborate with other departments to ensure seamless guest experiences

Requirements

  • High school diploma or equivalent required
  • No related work experience required
  • No supervisory experience required
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills

About Us

Marriott International Inc. is a global hospitality company with a portfolio of brands that includes Marriott Hotels, JW Marriott, and more. We are committed to delivering exceptional guest experiences and creating memorable moments for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.