Relationship Banker

We are seeking a highly motivated and customer-focused individual to join our team as a Relationship Banker. As a key member of our financial center team, you will play a critical role in building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

• Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
• Accurately and efficiently process cash transactions for clients as needed.
• Build relationships with clients to meet their financial needs and provide personalized solutions.
• Follow established processes and guidelines in daily activities to ensure compliance with all applicable laws and regulations.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and ensure that all interactions are positive and memorable.
• Manage cash responsibilities and maintain a high level of accuracy and attention to detail.

• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborative and effective communicator with strong interpersonal skills.
• Ability to learn and adapt to new information and technology platforms.
• Confident in identifying solutions for new and existing clients based on their needs.
• Strong critical thinking and problem-solving skills to meet clients' needs.
• Ability to work weekends and/or extended hours as needed.

• Experience in financial services and knowledge of financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's degree or business-related associate degree such as business management, business administration, or finance.

At Bank of America, we are committed to creating a workplace that is inclusive, diverse, and supportive of our teammates' well-being. We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development.