Intake Coordinator

6 days ago


Clayton, North Carolina, United States UNC Health Full time
Job Summary

Become part of a dynamic organization with a mission to improve the health and well-being of diverse communities. This PRN position is responsible for ensuring accurate and timely patient access processing in the Emergency Department and Outpatient registration.

Key Responsibilities
  • Verify and update key ADT information to ensure patient safety and accuracy.
  • Schedule new and follow-up patient appointments, and attempt to reschedule cancellations.
  • Communicate cancellations to providers as necessary.
  • Complete and document governmental, regulatory, financial, and contractual forms according to procedure.
  • Utilize price estimation tools to provide accurate estimates to patients.
  • Meet departmental targets for up-front collections.
  • Participate in departmental QA by utilizing system work queues and making corrections.
Requirements
  • High School Diploma or GED.
  • Two years of customer service and/or clerical experience.
  • Knowledge of healthcare regulations and procedures.
About UNC Health

UNC Health is a private, fully-owned subsidiary of UNC Health Care System. We are an inclusive organization with over 40,000 teammates dedicated to improving the health and well-being of our communities. We are committed to providing a safe and respectful work environment for all employees.


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