Lead Business Analyst

4 weeks ago

Houston, Texas, United States Energy Transfer Full time

About the Role:

The Lead Analyst- IT ETRM Apps will be responsible for supporting crude marketing's Openlink Rightangle implementation and associated customizations/integrations. This role requires strong systems support, communication, and organizational skills with a focus on customer service.

Key Responsibilities:

  • Interact daily with end-users, developers, and managers to support and enhance Rightangle
  • Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions
  • Field questions from end-users and assist with data issues
  • Create and maintain system functional design documents
  • Complete analysis, testing, and deployment for Rightangle system upgrades, patches, and custom code releases
  • Follow defined change management procedures and internal guidelines
  • Availability to support after hours on business-critical situations and scheduled tasks
  • Must be able to work on multiple simultaneous tasks with limited supervision
  • Ensure requirements are being met in accordance with corporate compliance
  • Ensure proper communication to all levels of the organization

Requirements:

  • Bachelor's degree preferably in Information Technology, Information Systems, or related area
  • Excellent customer service, interpersonal, communication, and team collaboration skills
  • 2-5 years of experience in application support
  • A strong understanding of SQL and relational database concepts
  • Familiarity with SDLC processes such as Agile, Waterfall, etc.
  • Experience working with ticketing systems such as Remedy
  • Familiarity with front-to-back office system data flow in Rightangle, including but not limited to Trade Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements
  • Ability to create complex pricing provisions and report views
  • Capable of testing business scenarios in Rightangle from deal capture to invoicing
  • Excellent analytical and problem-solving skills, strong organizational skills, attention to detail
  • Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high-quality standards
  • Problem solver; can quickly assess a situation then develop and implement effective solutions

Preferred Qualifications:

  • Experience with Openlink Rightangle S14+
  • Previous experience in the Oil & Gas industry

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Usually, normal office working conditions.

Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.

Occasional overnight travel may be required.

Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

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