Housekeeping Operations Manager

5 days ago


Quakertown, Pennsylvania, United States St. Luke's Hospital Full time

We are seeking an experienced Housekeeping Operations Manager to join our team at St. Luke's Hospital. As a key member of our Environmental Services Department, you will play a crucial role in maintaining a clean and safe environment for patients, visitors, and staff.

The successful candidate will have a minimum of 2-3 years' experience in housekeeping, preferably in a hospital or institution setting, and 1-2 years supervisory experience in housekeeping. The salary range for this position is $70,000 - $90,000 per year.

Key Responsibilities:

  • Provide leadership and guidance to departmental personnel
  • Schedule and assign Environmental Services aides to work schedules as dictated by the needs of the department
  • Evaluate areas of responsibility for floor work and coordinate work with Environmental Services aides to complete assignments
  • Interview prospective Environmental Services aides and make selections for hire
  • Work closely with new Environmental Services aides in training and development in Environmental Services cleaning practices, policies, and procedures
  • Evaluate Environmental Services Aides for work quality, quantity, and performance of work schedule, making adjustments when needed to ensure consistent quality cleaning
  • Administer annual performance evaluations for Environmental Services aides
  • Work closely with department supervisors and employees to develop good communications and morale
  • Work closely with nursing units and other departments throughout the hospital and its affiliates to address their needs and resolve identified issues
  • Assist in maintaining in-service information for Environmental Services Staff for both educational mandatory and training needs
  • Work with employee relations as related to time off, sick time, staffing needs, etc.
  • Hold monthly Environmental Services Department staff meetings
  • Ensure staff complete all mandatory training and other employment requirements
  • Assist in development and implementation of departmental policies and procedures and standards of work
  • Monitor department budget/forecast for the Environmental Services Department
  • Responsible for ensuring maintenance of appropriate inventory and timely and appropriate ordering of supplies
  • Handle special projects as assigned
  • Assist the Facilities Director in meeting compliance with JCAHO, Federal, State, and Local regulations


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