Senior Quality Operations Director
24 hours ago
As a Senior Quality Applications Manager at LogixHealth, you will play a crucial role in ensuring the quality and integrity of our coding and billing services. We are seeking an experienced professional to lead our teams in managing projects and operations to support interdepartmental goals.
Key Responsibilities:
- Collaborate with partner teams and internal teams to identify and address coding and denial trends
- Conduct research on escalated coding/billing concerns and communicate findings to stakeholders
- Promote policy awareness and communication between departments and coding teams
- Maintain team performance and ensure adherence to workflows
- Monitor team dashboards/reports to inform data-driven decisions
- Develop and implement project plans for complex initiatives requiring multiple resources
- Foster collaboration through department meetings and facilitate open communication
- Investigate coding-related issues and stay up-to-date on procedures and policies
- Stay current on payer rules and regulations for provider guidelines
- Provide guidance and support to various teams, including coding, billing, and revenue integrity, on client audits, coder audits, billing trends, and more
- Sustain a positive team environment by:
- Effectively communicating company initiatives to staff
- Adapting processes to optimize efficiency
- Resolving conflicts among team members
- Cultivating constructive feedback from staff and between colleagues
Qualifications and Skills:
To excel in this role, candidates must possess the following qualities:
- Ability to learn new software
- Understanding of the company's infrastructure and its capabilities
- Strong teamwork and interpersonal skills
- Capacity to make informed decisions and solve problems using logic
- Excellent verbal and written communication skills
- Ability to multitask and adjust priorities as needed
- Proficiency in reading and interpreting safety protocols, operational instructions, and procedural manuals
- Experience with word processing, spreadsheet, and internet software
Benefits Package:
We offer a comprehensive benefits package, including health insurance, dental and vision coverage, 401(k) plan, paid time off, life insurance, disability coverage, on-site fitness center, and social events.
Salary Estimate:
The estimated salary for this position is $80,000 - $110,000 per annum, based on experience and qualifications.
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