Family Support Specialist

2 days ago


Lowell, Massachusetts, United States Vinfen Full time
Job Title: Family Support Specialist

At Vinfen, we are committed to providing exceptional support to families and caregivers of youth with behavioral health challenges. As a Family Support Specialist, you will play a vital role in providing supportive services to parents and caregivers, empowering them to navigate the mental health system and advocate for their loved ones.

Key Responsibilities:
  • Provide hope, encouragement, and information to families and caregivers during behavioral health crises and after.
  • Assist families and caregivers in understanding and navigating systems, including mental health services and resources.
  • Develop and implement individualized support plans to meet the unique needs of each family and caregiver.
  • Collaborate with multidisciplinary teams to provide comprehensive support services to families and caregivers.
  • Provide education and training to families and caregivers on behavioral health topics, including crisis intervention and management.
  • Refer families and caregivers to community resources and services as needed.
Requirements:
  • A high school diploma or equivalent is required.
  • First-hand experience, primary responsibility for, or substantial involvement with, a child or family member receiving services through the mental health system is strongly preferred.
  • Demonstrated knowledge of behavioral health systems and services, DMH and DCF resources, special education law and services, as well as other social services resources, is strongly preferred.
  • Preference to those representative of the demographics of the youth served by the program, and/or are bi-lingual or multi-cultural.
  • Must be able to become CPR and First Aid Certified within two weeks of hire.
  • Must be able to successfully pass a CORI, SORI, education, employment verification, and drivers record check.
Why Vinfen?

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 15 days of vacation, 12 paid holidays, 10 sick days, and 3 personal days per year. We also offer education assistance, tuition remission programs, and innovative student loan payment programs. Our employees are dedicated to providing exceptional support to our clients and their families, and we are committed to creating a work environment that is inclusive, supportive, and empowering.



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