Customer Service Representative
2 weeks ago
**Job Title:** Guest Services
**Estimated Salary:** $14.88 - $18.26 Hourly
**Location:** Arvada, CO
We are seeking a highly skilled and enthusiastic Guest Services representative to join our team at Apex Park and Recreation District. As a key member of our community outreach team, you will be responsible for delivering exceptional customer service and providing accurate information to all patrons and guests through face-to-face and telephone interactions.
The ideal candidate will possess strong communication skills, both verbal and written, and be able to work effectively in a dynamic and fast-paced environment. You will also have the ability to multitask, prioritize tasks, and maintain a clean and organized workspace.
Responsibilities:
- Provide excellent customer service to patrons and guests
- Accurately handle transactions within the registration system (ACTIVENet)
- Review and stay up-to-date on district facilities, programs, and staff information
- Assist with facility rentals and tend to patron needs as scheduled
- Handle cash, check, and credit card transactions according to established protocol
- Maintain a clean and well-stocked workspace
Requirements:
- High school diploma required
- Current and valid Colorado driver's license
- CPR and standard first aid certifications or obtain within 90 days of hire
- One year of related experience preferred
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