Caregiver Lead

6 days ago

Waukesha, Wisconsin, United States New Perspective Full time
About New Perspective Senior Living

We are a growing company dedicated to serving seniors with purpose and passion. Our mission is to provide exceptional care and support to our residents, empowering them to live life on their own terms.

Job Summary:

The Caregiver Lead is a vital role in our team, responsible for coaching and guiding caregivers to deliver high-quality care and services to our residents. As a Caregiver Lead, you will work closely with our caregivers to enhance their skills, knowledge, and abilities, ensuring they have the tools and support needed to provide exceptional care.

Key Responsibilities:
  • Coach team members on job assignments and provide coaching to for target skills, knowledge, abilities, attitudes, and cultural norms, as well as excellence in customer service and hospitality to residents, families, and visitors.
  • Trains and assists team members to correctly perform caregiver tasks, solve problems independently, and build trusting relationships with residents by guiding, reminding, and cueing them in an encouraging, professional, and non-judgmental manner.
  • Provides team members with real-time training and constructive feedback on performance opportunities.
  • Ensures team members attend, complete, and understand orientation, town hall, Relias and all training requirements.
  • In collaboration with Coordinator reports on team member progress and any development needs.
  • Demonstrate leadership with team members by adherence of, and coaching of, Company policies and procedures while completing their caregiver duties.
  • Expectation of high performance of caregiver duties and the ability to coach skills, knowledge and abilities to other caregivers.
  • Work as assigned with the clinical staff in checking completion of resident and shift log records.
  • Maintain and monitor resident vital signs and weight in accordance with physician orders and/or nursing directives.
Requirements:
  • Top-performing caregiver experience.
  • Working knowledge of electronic health record and ability to teach caregivers to document in residents' electronic health record.
  • Aptitude to nurture, coach, and inspire caregivers to develop target skills, knowledge, abilities, attitudes, and support Company cultural norms.
  • Ability to prioritize and teach caregivers to prioritize tasks and work responsibilities.
  • Ability to foster teamwork among caregivers.
  • Strong communication, coaching, one-on-one training, and interpersonal skills.
  • Ability to give and receive feedback constructively and positively.
Benefits:
  • Medical, Dental, & Vision Insurance.
  • 401(k) with Company Match.
  • Paid Time Off and Holidays.
  • Company-Paid Basic Life Insurance.
  • Voluntary Short-Term Disability.
  • Company-Paid Long-Term Disability.
  • Health Reimbursement Account/Health Savings Account.
  • Flexible Spending Accounts.
  • Education assistance - up to $5,000 per calendar year.
  • Leadership Development & Career Advancement.
  • Real-time Access to Earned Wages.
  • Referral Bonuses.
  • Employee Assistance Program.

Benefits vary by full-time, part-time, and PRN status.

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