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Clinical Pharmacy Support Technician

2 months ago


Sterling Heights, Michigan, United States Mosaic Pharmacy Services LLC Full time
Job Overview

Position: Pharmacy Technician

Mosaic Pharmacy Services LLC is an innovative, rapidly expanding closed-door pharmacy dedicated to providing advanced multi-dose robotic packaging for a diverse patient population across the United States.

Our mission is to deliver comprehensive pharmaceutical care to medically complex and vulnerable seniors. We prioritize a patient-centered, pharmacist-led care model, collaborating closely with healthcare systems, assisted living facilities, and health plans. Our aim is to enhance our patients' experiences with their medications by streamlining medication regimens, boosting adherence, and fostering positive health outcomes. We are seeking compassionate, driven, and creative individuals to join our team for a rewarding career opportunity.

At Mosaic Pharmacy, we are committed to enhancing not only the lives of our patients but also the well-being of our Pharmacy Technicians. As a state-of-the-art mail-order pharmacy, we focus on improving patient outcomes by delivering medications directly to their homes. This model allows our Pharmacy Technicians to concentrate on patient care without the pressures of a retail environment. We value work-life balance, which is why our employees enjoy a Monday to Friday daytime schedule.

Why Choose Us:

  • Competitive compensation ranging from $22 to $24 per hour
  • Full-time work schedule, Monday to Friday during the day
  • A supportive and professional non-retail work atmosphere
  • Comprehensive benefits package (details below)
  • The opportunity to make a significant impact on the health and wellness of vulnerable patients
  • Unique services including medication synchronization, advanced adherence packaging, and tailored clinical programs

Role Responsibilities:

As a Pharmacy Technician, you will play a crucial role in delivering optimal care to our patients. Your responsibilities will include coordinating care across the patient continuum, which involves communication with patients regarding their health and medication changes, organizing prescriptions, filling medication orders in adherence packaging, and collaborating with pharmacists to enhance medication regimens.

Key Duties Include:

  • Representing Mosaic to our members via phone, ensuring exceptional customer service and meticulous attention to detail.
  • Addressing routine inquiries from patients about health plan drug coverage, pricing, and related concerns.
  • Identifying instances where patients should consult with a pharmacist and appropriately directing them.
  • Assisting pharmacists in prescription filling, as permitted by state regulations.
  • Processing third-party claims in accordance with patients' drug plans.
  • Communicating with insurance companies and/or PBMs to resolve claims-related issues.
  • Operating automated packaging machinery for pre-sorting, packaging, and restocking medications.
  • Managing inventory by ordering and stocking drugs and supplies, assembling items for clinical departments, and maintaining crash carts.
  • Packing and shipping orders nationwide.
  • Ensuring a safe and clean pharmacy environment by adhering to established procedures, rules, and regulations.
  • Performing additional tasks as assigned.

Benefits:

  • Comprehensive health, dental, and vision insurance with an employer-funded Health Savings Account
  • Four weeks of Paid Time Off
  • Six company holidays annually
  • 401(k) plan with a 50% match of your contribution up to 4% of your salary
  • Life insurance, long-term disability, and voluntary short-term disability coverage

Additional Perks:

  • Casual dress code

We strongly encourage candidates from all backgrounds to apply. We are dedicated to fostering an inclusive and diverse workforce. Each team member brings a unique perspective, enhancing our products and making our work more fulfilling. We are eager to support you in delivering work you can take pride in.

Requirements:

  • Active Virginia pharmacy technician license is required.
  • High School Diploma or GED equivalent is mandatory.
  • Ability to pass a drug screening and criminal background check.
  • Experience with retail, mail order, or LTC pharmacy data entry and dispensing software is preferred.
  • Familiarity with Parata or other pharmacy automation systems is a plus.