Senior Manager, Site Supplier Liaison Lead

2 weeks ago


Akron, Ohio, United States Bristol-Myers Squibb Full time
Transforming Patients' Lives through Science

Bristol-Myers Squibb is a leading pharmaceutical company dedicated to transforming patients' lives through science. We are seeking a highly skilled and experienced Senior Manager, Site Supplier Liaison Lead to join our team.

About the Role

The Senior Manager, Site Supplier Liaison Lead will be responsible for developing and implementing stakeholder forums to enable strong connectivity between the BMS site supplier functions and the central supplier management functions. This role will drive alignment and harmonization in the implementation and ongoing maintenance of all aspects of the supplier management lifecycle across BMS Network sites in Biologics/Pharma/Cell Therapy Ops.

Key Responsibilities
  • Develop and implement stakeholder forums to enable strong connectivity between the BMS site supplier functions and the central supplier management functions.
  • Drive alignment and harmonization in the implementation and ongoing maintenance of all aspects of the supplier management lifecycle across BMS Network sites in Biologics/Pharma/Cell Therapy Ops.
  • Support and represent SQE at site quality councils and material review boards, as required.
  • Support the Supplier Change process for site material inventory management.
  • Collaborate with the acquired company's supplier/vendor management team(s) to ensure a smooth transition and alignment of goals and objectives.
  • Facilitate effective communication and change management strategies to keep SQE team informed and engaged throughout the integration process.
  • Work with the SQE LT to identify and prioritize integration activities, such as harmonizing processes, systems, and policies, and aligning organizational structures and reporting lines.
  • Establish clear roles and responsibilities for team members involved in the integration, ensuring that everyone understands their specific tasks and deliverables.
  • Monitor and track progress against SQE assigned integration milestones, identifying and addressing any issues or roadblocks that may arise.
  • Continuously evaluate and refine integration strategies and plans based on feedback, lessons learned, and changing business needs.
  • Develop and manage the resource and capacity model and execute workload management for the supplier quality excellence team.
  • Monitor and analyze workload trends, including incoming work requests, project demands, and resource utilization, to identify potential capacity constraints or imbalances.
  • Collaborate with stakeholders to understand upcoming workloads and resource requirements.
  • Develop and maintain a comprehensive capacity management plan that outlines resource availability, allocation, and utilization across different teams or departments.
  • Conduct regular capacity planning exercises to forecast future resource needs and identify any gaps or surpluses in capacity.
  • Coordinate with HR or resource management teams to ensure that staffing levels align with workload demands, including hiring or reallocating resources as needed.
  • Implement tools or systems to track and manage workload and capacity data, such as project management software or resource planning tools.
  • Prioritize and schedule work assignments based on available capacity, criticality, and strategic objectives.
  • Identify and escalate bottlenecks or constraints in the workflow that may impact capacity, collaborating with relevant stakeholders to find solutions.
  • Continuously evaluate and optimize workload and capacity management processes, seeking opportunities for efficiency improvements and resource optimization.
  • Review vendor inspection reports received from regulatory authorities to identify findings and assess their severity and significance.
  • In cooperation with the Supplier Compliance or Global Supplier Compliance Lead (where applicable), evaluate impact on the sites utilizing given supplier/vendor to determine if corrective actions are required, assess the potential impact on ongoing operations, and identify any potential risks to supply, patient safety or product quality.
  • Collaborate with stakeholders, such as quality assurance, regulatory affairs, and site personnel, to gather additional information, discuss findings, and develop appropriate action plans.
  • Provide recommendations on how to remediate the regulatory findings.
  • Support site inspection readiness programs and activities, as required.
  • Support Supplier Quality Leads and cross-functional teams in the establishment of performance improvement/compliance improvement plans for underperforming suppliers.
  • Participate in continuous improvement initiatives with suppliers to enhance performance and meet business objectives.
  • Support the Vendor & Materials Mgmt. Global Process Lead in driving and executing actions to progress the QMS Health and Maturity at the site level.
  • Drive continuous improvement initiatives related to supplier quality mgmt. processes, tools, and systems.
  • Analyze data and metrics related to supplier quality mgmt. to identify trends, areas for improvement, and opportunities to enhance efficiency and effectiveness.
  • Collaborate with cross-functional teams to implement process improvements and best practices for managing supplier quality management processes.
  • Support Health Authority inspections and audits of BMS sites/functions, act as QA representative (SME) for functional area relevant topics.
  • Lead/Participate as QA representative to internal work streams, projects, and improvement initiatives.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. If you are passionate about transforming patients' lives through science, we encourage you to apply for this exciting opportunity.



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