Structural Engineering Support Specialist

3 days ago

Chester, Virginia, United States Mitek Inc Full time
Job Summary

We are seeking a highly skilled Technical Support Representative to join our team at MiTek Inc. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our customers and internal users.

Key Responsibilities
  • Provide technical support for complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite.
  • Assist customers and internal users with software and related computer problems, including installation, system configuration, network interaction, feature usage, and enhancement needs.
  • Collaborate with cross-functional teams, including Technical Representative III, Technical Representative IV, SQA, and Developers, to resolve complex customer issues.
  • Maintain accurate records of daily data communication transactions, problems, and remedial actions taken.
  • Research and resolve open, unsolved, and complex customer issues.
  • Develop and deliver training classes on new software and features for new and existing employees.
  • Travel to customer sites to troubleshoot complex and in-depth issues, help customers optimize and develop their manufacturing process, and conduct training classes.
Requirements
  • Bachelor's degree in Building and Construction Technology or related field.
  • 2 years of experience in Truss design or framing.
  • 1-2 years of experience in troubleshooting, call center support, and information technology.
  • Equivalent combination of experience and education that clearly indicates the ability to perform the essential functions of the position.
  • Strong communication and customer service skills.
  • Ability to interact at a high level of professionalism.
  • Familiarity with MiTek proprietary software, including MiTek Suite, Engineering, Structure, and Business Management applications.
  • Knowledge and experience with Microsoft Windows Operating Systems, Terminal Server/Citrix environments, various networking environments, or AutoCAD.
Benefits
  • Flexible Paid Time Off.
  • Medical, Dental, and Vision Insurance.
  • Profit Sharing Plan and Annual Incentive Plan.
  • 13 Paid Holidays.
  • 401k Plan with Matching Contributions.
  • Paid Parental Leave and Paid Caregiver Leave.
  • A variety of Medical, Dental, and Vision Plans to choose from.
  • Short-Term Disability Coverage, Long-Term Disability Coverage, and Life Insurance.
  • Tuition Reimbursement.
  • Career advancement and training opportunities.

  • Structural Engineer

    2 weeks ago

    Chester, Virginia, United States Vestal Corporation Full time

    Job OverviewVestal Corporation is seeking a highly skilled Structural Engineer to join our team. As a key member of our engineering department, you will be responsible for designing and developing structural systems for various projects.Key ResponsibilitiesDesign and develop structural systems for ground-up, industrial, commercial, and healthcare...

  • Senior Structural Engineer

    2 weeks ago

    Chester, Virginia, United States Vestal Corporation Full time

    Job Title: Senior Structural EngineerWe are seeking a highly skilled Senior Structural Engineer to join our team at Vestal Corporation. As a key member of our engineering team, you will be responsible for designing and developing structural systems for various projects.Key Responsibilities:Design and develop structural systems for ground-up, industrial,...

  • Senior Structural Engineer

    3 weeks ago

    Chester, Virginia, United States Vestal Corporation Full time

    Job Title: Senior Structural EngineerVestal Corporation is seeking a highly skilled Senior Structural Engineer to join our team. As a key member of our engineering department, you will be responsible for designing and developing structural systems for various projects.Key Responsibilities:Design and develop structural systems for ground-up, industrial,...

  • Senior Structural Engineer

    1 week ago

    Chester, Virginia, United States Vestal Corporation Full time

    Job Title: Senior Structural EngineerWe are seeking a highly skilled Senior Structural Engineer to join our team at Vestal Corporation. As a key member of our engineering team, you will be responsible for designing and developing structural systems for various projects.Key Responsibilities:Design and develop structural systems for ground-up, industrial,...

  • Structural Engineer Position

    2 days ago

    Chester, Virginia, United States Vestal Corporation Full time

    Job OpportunityVestal Corporation is seeking a skilled Structural Engineer to join our team. As a vital member of our growing team, you will have endless possibilities for career growth and development.Job Summary: The Structural Engineer will work closely with the lead Structural Engineer on assigned projects, designing structures, developing strong...

  • Structural Engineer

    1 day ago

    Chester, Virginia, United States MICHAEL K SWIM CONSULTING ENGINEERI Full time

    Job OpportunityWe are seeking a highly skilled Structural Engineer to join our team in Chesterfield, MO. As a key member of our engineering team, you will be responsible for designing and constructing a variety of structures, including medical, commercial, retail, and institutional buildings. Your expertise in structural analysis and design, as well as your...

  • Structural Design Specialist

    2 days ago

    Chester, Virginia, United States ITAC Full time

    {"title": "Structural Designer", "description": "Join ITAC's Team of InnovatorsAt ITAC, we're passionate about delivering innovative design-build solutions to Fortune 500 companies. As a Structural Designer, you'll be part of a collaborative team that works hard to make life better for our employees and clients alike.Key Responsibilities:Evaluate and apply...

  • Structural Designer

    3 weeks ago

    Chester, Virginia, United States ITAC Full time

    Job Title: Structural DesignerITAC is a leading provider of integrated engineering and construction services for complex capital projects. We are seeking a skilled Structural Designer to join our team.Job Summary:We are looking for a highly motivated and detail-oriented Structural Designer to work on a variety of heavy industrial projects. The ideal...

  • Structural Designer

    3 weeks ago

    Chester, Virginia, United States Vestal Corporation Full time

    Job OverviewVestal Corporation is seeking a skilled Structural Designer to join our team. As a vital part of our growing team, this role has endless possibilities for career growth and development.Job Summary: The Structural Designer will be responsible for developing structural designs from concept through construction, utilizing software such as Revit to...

  • Structural Steel Fabricator

    3 weeks ago

    Chester, Virginia, United States Industrial Technology Services Full time

    Job SummaryWe are seeking an experienced steel fabricator/welder to join our team at Industrial Technology Services. As a structural steel fabricator, you will be responsible for the assembly of high-quality structural metal products using a variety of tools and machines.Key Responsibilities:Interpret blueprints and drawings to fabricate structural metal...

  • Structural Drafter/Designer

    2 weeks ago

    Chester, Virginia, United States MICHAEL K SWIM CONSULTING ENGINEERI Full time

    Job OpportunitySSC Engineering, a nationally recognized consulting engineering firm, is seeking a skilled Structural Drafter/Designer to join our team in Chesterfield, MO. As a key member of our design team, you will be responsible for creating detailed prints from engineer's designs, assisting in the production of construction documents, and contributing to...

  • Structural Steel Fabricator/Welder

    1 month ago

    Chester, Virginia, United States Industrial Technology Services Full time

    Job OverviewIndustrial Technology Services is seeking a skilled Metal Fabricator to join our team. As a key member of our production team, you will be responsible for the assembly of structural metal products using a variety of tools and machines.Key ResponsibilitiesInterpret and follow blueprints, drawings, and written instructions to fabricate and assemble...

  • Metal Fabrication Specialist/Welder

    2 months ago

    Chester, Virginia, United States Industrial Technology Services Full time

    Metal Fabrication Specialist/Welder Role at Industrial Technology ServicesIndustrial Technology Services is seeking skilled metal fabrication specialists/welders with a background in custom metal production. If you possess exceptional welding capabilities and can craft high-quality structural items such as railings, platforms, robot enclosures, catwalks, and...

  • Technical Support Specialist

    2 weeks ago

    Chester, Virginia, United States Mitek Inc Full time

    Job DescriptionAs a Technical Support Representative at MiTek Inc, you will play a critical role in providing exceptional technical assistance to customers and internal users in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite.Key ResponsibilitiesProvide technical support to customers and...

  • Technical Support Specialist

    3 weeks ago

    Chester, Virginia, United States Mitek Inc Full time

    Job DescriptionAs a Technical Support Representative at MiTek Inc, you will play a critical role in providing exceptional technical assistance to customers and internal users in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite.Key ResponsibilitiesProvide technical support to customers and...

  • Technical Support Specialist

    2 days ago

    Chester, Virginia, United States Mitek Inc Full time

    Job SummaryWe are seeking a highly skilled Technical Support Representative to join our team at MiTek Inc. As a Technical Support Representative, you will be responsible for providing technical assistance to customers and internal users in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite.Key...

  • Support Specialist

    4 weeks ago

    Chester, Virginia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Support Specialist to join our team at Michaels Stores. As a Support Specialist, you will play a critical role in providing exceptional customer service, maintaining a well-merchandised store, and supporting inventory management processes.Key ResponsibilitiesProvide excellent customer service,...

  • IT Support Specialist

    2 weeks ago

    Chester, Virginia, United States Condair Full time

    About CondairCondair Group, a global leader in humidification, dehumidification, and evaporative cooling, is seeking a skilled IT Support Specialist to join its team. With a rich history dating back to 1948, Condair has established itself as a trusted partner in creating healthier built environments through optimal humidity solutions.As we expand our...

  • Civil Engineer

    2 weeks ago

    Chester, Virginia, United States ITAC Full time

    About ITACITAC is a leading provider of integrated engineering and construction services for complex capital projects in the process and industrial sectors. With a nationwide footprint and over 450 employees operating from 6 offices in Virginia, North Carolina, and South Carolina, we offer innovative design-build solutions to Fortune 500 companies.Job...

  • IT Support Specialist

    1 week ago

    Chester, Virginia, United States Condair Full time

    About CondairCondair Group, a global leader in humidification, dehumidification, and evaporative cooling, is seeking a skilled IT Support Specialist to join its team. With a rich history dating back to 1948, Condair has established itself as a trusted partner in creating healthier built environments through optimal humidity solutions.As we expand our...