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Customer Service Representative

2 months ago

Erie, Pennsylvania, United States DELTA SONIC CAR WASH Full time

Unlock Your Potential with Delta Sonic Car Wash

We're seeking a talented and enthusiastic Customer Advisor to join our award-winning team As a front-line representative, you'll be responsible for delivering exceptional customer service, educating customers on our car wash and detail shop services, and ensuring a positive experience for every guest.

Key Responsibilities:

  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Educate customers on our services, highlighting the benefits and features of our car wash and detail shop offerings
  • Process customer transactions, maintain accurate cash handling procedures, and follow all position-specific protocols
  • Participate in ongoing training and development to enhance product knowledge and stay up-to-date on company procedures

Requirements:

  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service
  • A competitive drive and desire to excel in a fast-paced environment
  • Unwavering honesty and integrity, with a commitment to upholding company values
  • Courteous and professional demeanor, with the ability to work effectively in a team environment
  • Prior experience in customer service, sales, or a related field is preferred, but not required

What We Offer:

  • A competitive hourly rate of $14.25, plus commission
  • A fun and dynamic work environment, with opportunities for growth and development
  • A comprehensive training program, designed to enhance product knowledge and skills
  • A team-oriented culture, with a focus on collaboration and mutual support

Why Join Delta Sonic Car Wash?

We're a Top Place to Work, recognized nationally for our commitment to excellence and customer satisfaction. Our team members enjoy a range of benefits, including flexible schedules, team member discounts, and scholarship opportunities. If you're passionate about delivering exceptional customer service and eager to join a dynamic and growing company, we encourage you to apply today