Dental Operations Manager

1 week ago


Willmar, Minnesota, United States Aspen Dental Full time

About the Role

At Aspen Dental, we're dedicated to providing exceptional patient care and creating lasting impressions. As a Supervisor, you'll play a crucial role in our front office operations, ensuring a seamless experience for our patients. With our comprehensive training program and competitive compensation, you'll have the opportunity to thrive in your career.

Key Responsibilities

  • Patient Service: Provide superior patient service with compassion and care, adhering to company policies, government regulations, and dental board standards.
  • Collaboration: Work collaboratively with our dental team to provide exceptional patient care, ensuring high-quality service and satisfaction.
  • Treatment Options: Consult with patients on treatment options provided by our clinical team, verifying insurance payment and collection.
  • Task Supervision: Under the direction of the Manager, supervise and reinforce daily tasks and priorities of the non-clinical team.
  • Practice Evaluation: Review data daily to evaluate the impact on the practice, making informed decisions to improve our operations.
  • Scheduling: Oversee scheduling and confirming patient appointments, ensuring timely and efficient service.
  • Insurance Verification: Verify insurance payment, collection, balance nightly deposits, and credit card processing.

Preferred Qualifications

  • Education: High school diploma or equivalent; college degree preferred.
  • Communication: Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Analysis: Demonstrate analytical thinking, placing a premium on leveraging data to inform decisions.
  • Organization: Organized and detail-oriented, with a focus on efficiency and effectiveness.

About Aspen Dental

Aspen Dental-branded practices are independently owned and operated by licensed dentists. Our practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. We're committed to providing equal opportunities for employment and welcome applicants from diverse backgrounds.



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