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Retail Sales Associate

2 months ago


Flushing, New York, United States Macy's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Sales Floor Team as a Retail Sales Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Customer Service: Provide personalized assistance to customers, answering questions, and making product recommendations to drive sales and customer satisfaction.
  • Sales Support: Develop and maintain relationships with customers to grow business and expand our client base, responding to customer requests for additional merchandise or other assistance.
  • Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms, to ensure a visually appealing and organized shopping environment.
  • Update Pricing and Signage: Ensure accurate merchandise pricing and process markdowns in a timely and accurate manner to maintain a competitive pricing strategy.
Requirements
  • Focused on Diversity and Inclusion: Uphold Macy's commitment to diversity, inclusion, and respect, creating a welcoming environment for all customers and colleagues.
  • Availability and Flexibility: Be available to work a variety of shifts, including days, evenings, weekends, and holidays, with regular attendance and punctuality.
  • Communication Skills: Enjoy meeting people, learning about their needs, and sharing information to provide exceptional customer experiences.
  • Adaptability and Resourcefulness: Be able to adapt to changing priorities, work independently, and as part of a team, with a positive and welcoming attitude.
About Macy's

Macy's is a leading retail brand committed to creating memorable experiences for our customers. We offer a dynamic and inclusive work environment, with opportunities for growth and development. As a member of our team, you will have access to a range of benefits, including competitive pay, comprehensive training, and opportunities for advancement.