Outreach Coordinator

4 days ago

Fresno, California, United States SmartHire Full time
Job Title: Outreach Specialist

Our client, a leading provider of Technology Project Management and Project Control Solutions, is seeking an experienced Outreach Specialist to support the logistical, analytical, and coordination aspects of outreach activities for the California High-Speed Rail project in the Central Valley.

About the Role:

The Outreach Specialist will work closely with the Public Information Officer II and the Central Valley Office Technician to ensure effective communication and support for the public and stakeholders.

Key Responsibilities:

  • Support community meetings for Construction Packages 1, 2-3, and 4, as well as the Central Valley Wye segment and Locally Generated Alternative segment.
  • Handle logistics including venue setup, staffing plans, equipment checklists, and CHP officer requests.
  • Draft construction closure notifications and review traffic control plans.
  • Create closure and detour access maps.
  • Collaborate with the Central Valley Office Technician to manage project-related inquiries and ensure timely responses.
  • Maintain and update contact databases for elected officials and agencies.
  • Research and coordinate responses to inquiries with relevant project managers.
  • Distribute construction notices and respond to customer service requests.
  • Coordinate with the Authority's Public Records Act program on construction-related inquiries.
  • Input construction notifications into Salesforce.
  • Prepare collateral materials for community meetings, including presentations, talking points, and meeting notices.
  • Prepare monthly project updates for stakeholders and elected officials.

Requirements:

  • Proficiency in Microsoft Outlook, Excel, and Word.
  • Familiarity with scheduling processes and event planning.
  • Strong written and verbal communication skills.
  • Experience in customer service.

Salary Range: Approximately $65,000 to $75,000.

The job description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder may differ from those outlined, and other duties may be assigned. SmartHire is not legally responsible for any changes in job responsibilities or activities made by our clients that differ from this job description.

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