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Retail Department Manager

2 months ago


Allen, Texas, United States HomeSense Full time
About This Role

We're seeking a highly skilled and motivated Retail Department Manager to join our team at HomeSense. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of our retail department.

Key Responsibilities
  • Customer Experience: Create a positive and welcoming environment for our customers, ensuring they receive exceptional service and support.
  • Team Leadership: Train, mentor, and coach our retail team members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Merchandise Management: Oversee the receipt, processing, and display of merchandise, ensuring it is properly tagged, hung, and secured.
  • Inventory Control: Monitor and maintain accurate inventory levels, identifying opportunities to improve stock management and reduce waste.
  • Store Standards: Ensure our store meets the highest standards of cleanliness, organization, and visual merchandising.
  • Communication: Effectively communicate with our store management team, providing regular updates on sales performance, customer feedback, and team member issues.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance our customer experience, team performance, and overall store operations.
What We Offer

As a Retail Department Manager at HomeSense, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be part of a talented team that is passionate about delivering exceptional customer service and creating a unique shopping experience.