Customer Service Associate

1 day ago


Devils Lake, North Dakota, United States Gate City Bank Full time

**About Gate City Bank**

We are a community-focused bank dedicated to delivering exceptional customer service. Our team is passionate about helping individuals achieve their personal financial goals.

Job Summary:

We are seeking a Customer Service Representative to join our team at our Devils Lake office. As a key member of our team, you will be responsible for providing top-notch customer service, conducting financial transactions, and educating customers on our products and services.

Responsibilities:

  • Conduct basic transactions accurately and efficiently, including deposits, withdrawals, and loan payments/payoffs.
  • Maintain accountability for the cash drawer, ensuring accuracy and attention to detail.
  • Address customer inquiries in a professional and courteous manner.
  • Create a welcoming environment for customers, providing a standout customer service experience.
  • Facilitate the opening of new accounts and educate customers on available services/products.

Requirements:

  • High school diploma or equivalent required.
  • Prior customer service experience, cash handling experience, and/or sales experience preferred.
  • Effective communication and interpersonal skills.

Estimated Salary:** $17.25 per hour (plus Saturday differential pay). This is a part-time position with 20-29 hours per week.



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