Store Environment Team Member

4 days ago

Toledo, Toledo, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking for.

Key Responsibilities
  • Collects and disposes of trash following approved procedures.
  • Dusts and damp mops floors following approved procedures.
  • Moves equipment and products for proper cleaning and places products back in correct placement.
  • Cleans assigned areas with the use of assigned materials and equipment.
  • Deep cleans key areas of the store, including bathrooms, breakrooms, entry ways, and other high traffic areas, to maintain a clean, safe environment for customers and staff.
  • Keeps cleaning equipment neat and orderly and notifies supervisor of supply needs in advance for replenishment.
  • Seeks out areas requiring cleaning and takes initiative to complete the task.
  • Completes all tasks assigned by supervisor.
  • Performs tasks in accordance with all federal, state, and county guidelines.
  • Maintains positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values.
  • Projects a positive image and serves as a role model for other Team Members.
Additional Responsibilities
  • Provides a fast and friendly check out experience and executes cash handling to standards.
  • Engages customers on benefits of Rewards program and Private Label Credit Cards and completes enrollments.
  • Assists with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participates in the truck un-load, stocking, and planogram (POGs) processes.
  • Supports shrink and safety programs.
  • Adheres to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Preferred Qualifications

Retail and/or cleaning experience preferred.

Work Environment
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Public retail store setting with climate-controlled areas and some outdoor work.
Equal Opportunity Employer

Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. We will assure that people with disabilities are provided reasonable accommodations.

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