Customer Service Representative

3 days ago


Auburn, California, United States Wingstop Full time
Job Description

Salary: $12-$15 per hour

We are seeking a highly motivated and customer-focused Guest Service Team Member to join our team at Wingstop. As a key member of our front-of-house staff, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of World Class.

You will act as the face and voice of Wingstop, interacting with guests by greeting them, answering phone calls, taking orders, and delivering an authentic, positive, and genuine experience. Your primary goal will be to provide top-notch service, exceeding guest expectations and building a loyal customer base.

Responsibilities:

  • Greet guests warmly and make them feel welcome
  • Answer phone calls and take orders efficiently
  • Deliver food and beverages in a timely manner
  • Handle guest complaints professionally and resolve issues promptly

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work varying shifts, including evenings and weekends


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