IT Infrastructure Analyst

4 weeks ago


Amherst, Massachusetts, United States Arthur Grand Technologies Inc Full time
Job Opportunity

Arthur Grand Technologies Inc is seeking a highly skilled IT Infrastructure Analyst to join our team.

Job Summary

We are looking for an experienced IT Infrastructure Analyst to support our clients in Amherst, VA. The ideal candidate will have a strong understanding of network infrastructure, including servers, switches, routers, and security systems.

Key Responsibilities

  • Inspect and analyze computers, servers, printers, routers, and other hardware components.
  • Evaluate device patch levels and software versions to ensure compliance and security.
  • Inspect and analyze the county's network infrastructure, including servers, switches, and routers.
  • Provide recommendations for network upgrades and ideal state configuration and advise on what network security through the use of mail filters, anti-virus software, web filters, and other security tools should ideally look like.
  • Work alongside system administrators to review server logs, check software versions, and verify hardware performance.
  • Recommend future posture of workstations, laptops, printers, and other peripherals for county offices.
  • Visit various county sites to provide in-person analysis and collaborate with other IT team members to recommend ideal state infrastructure and security posture.
  • Review countywide technology projects, including cloud migrations, network upgrades, and system implementations.
  • Review the implementation of a new cloud-based software projects
  • Review ongoing cloud migration efforts for applications, email systems, and other countywide services.
  • Review the county's audio, video, and security camera systems.
  • Review issues related to the county's phone system, including those for the Department of Social Services, the school administration, and the courts.
  • Review the county's help desk ticketing system to analyze technical support requests.
  • Assess end-user support and training.

Requirements

  • Minimum of 8 years of experience in IT infrastructure support, network administration, or a related field.
  • Strong understanding of network infrastructure, including servers, switches, routers, and security systems.
  • Experience with troubleshooting and configuring hardware, software, and network devices.
  • Proficiency with cloud-based technologies and supporting cloud migrations.
  • Experience in IT infrastructure assessments
  • Knowledge of server and network maintenance, including reviewing server logs and ensuring patch compliance.
  • Familiarity with help desk ticketing systems, email systems, and network security tools.
  • Excellent verbal and written communication skills to interact effectively with colleagues, department heads, and other county personnel.
  • Ability to travel to various county sites for in-person support as needed.
  • Strong problem-solving skills and a proactive approach to IT infrastructure management.

About Arthur Grand Technologies Inc

Arthur Grand Technologies Inc is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.

At Arthur Grand Technologies Inc, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team.

Thank you for considering Arthur Grand Technologies Inc. We look forward to hearing from you soon.

Best regards,

Richard Tucker

Arthur Grand Technologies Inc

www.arthurgrand.com

Arthur Grand Technologies Inc is an Equal Opportunity Employer (including disability/vets)