Customer Experience Liaison

2 weeks ago


Manchester, New Hampshire, United States T.J. Maxx Full time
Customer Experience Coordinator

T.J. Maxx is seeking a highly skilled Customer Experience Coordinator to join our team. As a key member of our front-end team, you will play a vital role in delivering exceptional customer experiences and promoting loyalty programs.

Key Responsibilities:
  • Train and mentor Associates on front-end principles to ensure a seamless customer experience.
  • Coach Associates on personalizing the customer experience while promoting loyalty programs to drive sales and customer satisfaction.
  • Ensure Associates execute tasks and daily activities efficiently, maintaining a high level of customer satisfaction.
  • Address customer concerns and issues promptly, providing solutions and alternatives when necessary.

Hiring immediately for this exciting opportunity to join our dynamic team at T.J. Maxx. If you are passionate about delivering exceptional customer experiences and have a strong background in customer service, we encourage you to apply.



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