Customer Success Professional

3 weeks ago


Passaic, New Jersey, United States Pristine Telecommunications Full time
About the Role

We are seeking a highly motivated and organized Customer Success Professional to join our team at Pristine Telecommunications. The ideal candidate will have exceptional communication skills, a strong work ethic, and a passion for delivering outstanding customer experiences.

Key Responsibilities
  • Manage daily interactions with current customers and potential new leads, ensuring seamless communication and alignment across all departments.
  • Maintain accurate records of customer interactions, providing timely updates and insights to inform business decisions.
  • Collaborate with colleagues to resolve client issues, leveraging collective expertise to drive success.
  • Participate in ongoing training and development programs to enhance skills and knowledge, driving personal and professional growth.
Requirements
  • A bachelor's degree or equivalent experience in customer-facing roles is preferred.
  • Excellent written and verbal communication skills, interpersonal skills, problem-solving abilities, and a strong customer-centric approach.
  • Ability to work full-time, meeting deadlines and achieving targets.
Salary Information

The estimated annual salary for this position is between $60,000 - $80,000, depending on location and qualifications.



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