Quality Assurance Specialist
4 days ago
Lutheran Services Florida (LSF) is a mission-driven organization that envisions a world where children are safe, families are strong, and communities are vibrant. As a Quality Management Specialist, you will play a crucial role in achieving this vision by leading continuous quality improvement efforts across the organization.
Job SummaryWe are seeking an experienced Quality Management Specialist to join our team. This individual will be responsible for ensuring the highest standards of quality in our programs, identifying areas for improvement, and implementing effective solutions. The ideal candidate will possess excellent leadership and administrative skills, with a proven track record of driving quality initiatives and improving performance metrics.
Key Responsibilities- Lead cross-functional teams to implement continuous quality improvement initiatives and corrective action plans
- Develop and monitor contracts to ensure compliance with regulatory requirements
- Collaborate with program management and LSF QA department to execute the Performance and Quality Improvement Plan (PQI)
- Ensure accurate and timely billing for designated programs
- Maintain demographic data and track compliance with contract and performance measures
- Bachelor's degree required; Master's degree in human services preferred
- Minimum 3-5 years of job-related experience, including 2-3 years in quality management
- Experience with accreditation processes is required
- Demonstrated leadership and administrative abilities, with excellent communication and teamwork skills
LSF offers a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package. Our staff members become part of a supportive community while transforming the lives of those in need. We offer competitive salaries, including $62,000 - $72,000 per year, depending on experience and qualifications. If you are passionate about making a difference and have a strong commitment to quality, we encourage you to apply.
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