Emergency Pet Care Representative

2 days ago


Boulder, Colorado, United States Boulder Emergency Pet Clinic Full time

**Job Description:**

Boulder Emergency Pet Clinic is seeking a highly skilled and compassionate individual to join our team as an Emergency Customer Service Representative. In this role, you will provide top-notch support to our clients and their pets, ensuring a seamless experience from initial contact to resolution.

About the Role:

This is a full-time position that requires a strong commitment to providing outstanding customer service, managing multiple priorities efficiently, and working effectively in a fast-paced environment. You will be responsible for greeting clients, answering inquiries, processing payments, and coordinating appointments. Additionally, you will assist with retail sales, weigh pets, respond to client emails, process faxes, and maintain accurate records.

Key Skills:

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of basic medical terminology and animal care principles
  • Proficiency in using computer software, including practice management systems
  • Ability to work collaboratively with the team to achieve goals and objectives

Salary Range:

The estimated salary for this role is $17-$18 USD per hour, depending on experience and qualifications.



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