Customer Service Representative

2 weeks ago


San Antonio, Texas, United States Conduent Business Services Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Conduent Business Services.

As a key member of our customer service team, you will be responsible for providing exceptional service to our clients' customers, resolving their inquiries and issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and/or website, utilizing your knowledge and resources to provide accurate and helpful information.
  • Identify customer needs and provide solutions to meet their expectations.
  • Process transactions and submit research requests in a concise and accurate manner.
  • Maintain a thorough knowledge of our company and client programs, policies, and technology.
  • Communicate effectively with customers in a warm and empathetic manner.
  • Adhere to confidentiality requirements and laws to ensure sensitive information is protected.
What We Offer
  • Full-time employment with a competitive hourly rate of $13.67 starting on day one.
  • Weekends off, allowing you to enjoy a healthy work-life balance.
  • Paid training to ensure your success in the role.
  • Career growth opportunities within our rapidly growing organization.
  • Full benefit options, including medical, dental, and vision coverage.
  • A great work environment with a supportive team.
Requirements
  • Must be at least 18 years of age or older.
  • Must have a High School Diploma or equivalent.
  • Must be able to pass a criminal background check.
  • Must pass a typing test assessment with a minimum speed of 20 WPM.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply today.



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