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Gaming Shift Operations Leader

1 month ago

Manistique, Michigan, United States Kewadin Casinos Full time

Kewadin Casinos is seeking a skilled Gaming Shift Manager II to oversee the daily operations of our casino floor. The successful candidate will be responsible for ensuring regulatory compliance, providing exceptional customer service, and leading a team of gaming staff.

About the Job

This role requires a minimum of 5 years of supervisory experience in casino operations. The ideal candidate will have a working knowledge of table games and be able to use word processing and spreadsheet software. Leadership skills, analytical thinking, and decision-making abilities are essential for success in this position.

Key Responsibilities
  • Direct and manage the casino floor and gaming activities, ensuring regulatory compliance and excellent customer service.
  • Supervise and motivate team members to resolve daily issues and maintain high levels of productivity.
  • Ensure adequate staffing levels and assign tasks to meet business needs.
  • Monitor financial asset performance and protect gaming assets from loss or damage.
Requirements
  • High School diploma or equivalent required; Associate's Degree in Business or related field preferred.
  • Minimum 5 years of supervisory experience in casino operations.
  • Working knowledge of table games and ability to use word processing and spreadsheet software.
  • Leadership skills, analytical thinking, and decision-making abilities.
Compensation and Benefits

The estimated annual salary for this role is $60,000-$80,000, depending on experience. Additionally, Kewadin Casinos offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.