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Front-end Department Leader

1 month ago

Richmond Heights, Virginia, United States Kroger Full time
Job Summary

We are seeking a highly skilled and motivated Front-end Department Leader to join our team at Kroger. As a key member of our store leadership team, you will be responsible for creating an outstanding customer experience through exceptional service and ensuring a safe and clean environment for our customers.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by answering questions, making product recommendations, and resolving customer complaints in a professional and courteous manner.
  • Department Management: Assist the department manager in reaching sales and profit goals, monitor quality assurance standards, and direct and supervise all functions, duties, and activities for the Front-end department.
  • Operations: Support the day-to-day functions of the Front-end operations, including scheduling, inventory management, and cash control.
  • Team Leadership: Collaborate with Front-end associates to promote teamwork, provide coaching and feedback, and develop and implement department action plans to achieve desired results.
  • Safety and Security: Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management.
Requirements
  • Education: High school diploma or equivalent required; management experience preferred.
  • Skills: Effective communication skills, knowledge of basic math, and retail or customer service experience.
  • Language: Bilingual or multilingual skills a plus.
What We Offer

Kroger offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.