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Collision Center Operations Manager
2 weeks ago
At Boyd Corporation, we are dedicated to delivering exceptional customer experiences through our commitment to quality and excellence. As a key member of our team, the Collision Center Operations Manager will play a pivotal role in driving business success and achieving operational efficiency.
About the RoleThe Collision Center Operations Manager is responsible for leading and managing the day-to-day operations of the collision center, ensuring seamless execution of our WOW operating plan. This includes developing and managing annual and monthly budgets, forecasting sales, profit, and expense objectives, and monitoring key performance indicators (KPIs) and insurance metrics.
- Key Responsibilities:
- Ensure consistent execution of our WOW operating plan
- Develop and manage annual and monthly budgets
- Forecast sales, profit, and expense objectives
- Monitor KPIs and insurance metrics
- Lead and manage repair facility personnel
- Facilitate health and safety meetings and staff training
- Manage store capacity and labor mix
- Conduct daily production meetings and walks
- Maintain a clean and organized repair facility
In this role, you will have the opportunity to develop and implement strategies to drive business growth, improve operational efficiency, and enhance customer satisfaction. If you are a results-driven leader with a passion for delivering exceptional customer experiences, we encourage you to apply.