Shop Foreman

5 days ago

Escondido, California, United States United Rentals Full time
About the Role

As a Shop Foreman at United Rentals, you will play a crucial role in leading a maintenance enterprise, ensuring Service Technicians, equipment, and materials are utilized properly to maximize productivity. You will continually improve efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired.

Key Responsibilities
  • Coordinate Maintenance Activities: Oversee the daily activities of Service Technicians, ensuring they have the necessary resources to complete tasks efficiently.
  • Train and Supervise Mechanical Personnel: Provide guidance and training to mechanical personnel when necessary, promoting a culture of continuous learning and improvement.
  • Equipment Maintenance and Repair: Responsible for the safe maintenance and repair of a variety of complex rental equipment, ensuring it is in good working condition.
  • Diagnostic and Repair Skills: Diagnose and supervise the repair of equipment to ensure work is performed efficiently, with a focus on quality and customer satisfaction.
  • Documentation and Record-Keeping: Maintain accurate and up-to-date paperwork/electronic documentation of work performed, including work orders.
  • Customer Service and Support: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Travel and Site Visits: When required, travel to customer job sites for repair/maintenance of rental or customer-owned equipment, maintaining a clean and professional service vehicle.
Requirements
  • Education and Experience: High School Diploma required; trade-school degree a plus, with 5+ years of experience repairing/maintaining equipment and tools.
  • Technical Skills: Advanced mechanical aptitude and working knowledge of tools, with extensive knowledge of construction equipment and schematics.
  • Communication and Interpersonal Skills: Strong diagnostic and repair skills, with superior customer service, teamwork, and verbal/written communication skills.

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