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Hospitality Operations Manager
2 months ago
Position Overview
The Hampton Inn Louisville Airport is seeking a dedicated and experienced Hotel General Manager to oversee our operations and ensure exceptional guest experiences. This role is pivotal in maintaining our reputation for outstanding service and hospitality.
Key Responsibilities:
- Lead and manage all operational aspects of the hotel.
- Develop and implement marketing strategies to promote the property.
- Oversee financial management, including budgeting and forecasting.
- Recruit, train, and mentor hotel staff to deliver high-quality service.
- Address guest feedback and ensure satisfaction.
- Ensure compliance with brand standards and regulatory requirements.
Qualifications:
- Strong leadership and interpersonal skills.
- Proven experience in hotel management or a similar role.
- Detail-oriented with excellent organizational abilities.
- Ability to manage time effectively and prioritize tasks.
- Understanding of sales processes and financial management.
What We Offer:
- Comprehensive medical, dental, and vision benefits.
- 401(k) plan with company matching.
- Generous vacation and personal days.
- Discounts on hotel stays and dining.
- Access to training and development programs.
- Flexible spending accounts for healthcare and childcare.
We are committed to fostering a diverse and inclusive workplace, valuing the contributions of all associates. Our mission is to provide exceptional service and create memorable experiences for our guests.