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Field Operations Supervisor

2 months ago

Nevada, United States Cable ONE Full time

About the Role

Cable ONE is seeking a highly skilled and experienced Field Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for supervising a team of Field Technicians and ensuring the delivery of exceptional service to our customers.

Key Responsibilities

  • Supervise and manage a team of Field Technicians to ensure efficient and effective delivery of services.
  • Analyze operations and performance to identify areas for improvement and implement changes to increase productivity and quality.
  • Implement standard safety training and ensure compliance with company policies and procedures.
  • Oversee training for field personnel and ensure they have the necessary skills and knowledge to perform their duties.
  • Distribute and review work assignments of Lead Technicians and ensure they are completed to the highest standard.
  • May fulfill duties of Lead Technicians or Advanced Technicians as needed, including installing and servicing Cable ONE's products.
  • Perform after-hours network stand-by, troubleshooting, and repair as required.
  • Inspect and evaluate completed field work to ensure it meets Cable ONE's technical standards and engineering practices.

Requirements

  • Demonstrated ability to perform all duties and responsibilities of the Advanced Lead Technician.
  • Demonstrated ability to be a team leader and motivate team members to achieve their best.
  • Valid driver's license for the state in which employed.
  • Excellent communication, technical, and public relation skills.
  • Ability to operate power tools and hand tools safely.
  • Ability to work in all seasons and regularly scheduled weekends.

Benefits

  • Medical, dental, and vision plans.
  • Life insurance (self, spouse, children).
  • Paid time off (vacation, holiday, and personal/sick days).
  • 401(k) with 100% company match.
  • Group Legal plan with Identity Theft Protection.

Additional Perks

  • Tuition reimbursement.
  • Free services if you live within a servicing area.
  • Annual community support to various organizations across the U.S.
  • Associate recognition and awards programs.
  • Advancement opportunities.
  • Collaborative work environment.