Busser Team Member

2 weeks ago


Fayetteville, New York, United States New Castle Hotels Full time

Job Title: Busser PM

Job Summary:

We are seeking a highly motivated and detail-oriented Busser PM to join our team at New Castle Hotels. As a Busser PM, you will play a critical role in ensuring the cleanliness and organization of our restaurants and bars, providing exceptional service to our guests, and working collaboratively with our server team to deliver a seamless dining experience.

Key Responsibilities:

  • Be a Service Star: Provide exceptional service to guests by promptly welcoming and courteously assisting with serving/clearing in a can-do fashion, engaging in polite conversation with guests when time allows.
  • Be a Clean Guru: Maintain assigned areas so they provide a safe and clean environment at all times, including restaurants, bars, service areas, and equipment servicing these areas.
  • Be a Safety Security Agent: Follow your hotel's established safety and security policies and procedures as well as all OSHA guidelines, reporting issues to maintenance.

Requirements:

  • Be able to convey and comprehend information and ideas in English.
  • Alcohol service training preferred as is customer service training.
  • Be able to use equipment such as vacuums, coffee and juice machines, etc.
  • Physical requirements include the ability to work long hours, mostly on your feet, exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

What We Offer:

New Castle Hotels offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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