Supervisor

5 days ago


Harrisburg, Pennsylvania, United States Urban Air Adventure Parks Full time
Job Summary

The Assistant Manager is a key role in driving success at Urban Air Adventure Parks. This position is responsible for motivating and developing a team of staff members to provide exceptional customer service and achieve business results.

Responsibilities
  • Cultivate a positive team environment that promotes customer satisfaction and productivity.
  • Assist in hiring, training, and development of staff members.
  • Develop and implement effective scheduling and staffing plans.
  • Lead and influence staff through effective motivation and coaching.
  • Ensure execution of employee recognition and incentive programs.
  • Assist with inventory management and expense control.
  • Responsible for maintaining a safe and clean environment for guests and staff.
  • Continuously improve operational execution through attention to detail and adherence to Urban Air standards.
Qualifications
  • Experience in hospitality or a related field is required.
  • 1+ year of supervisory or management experience is preferred.
  • Ability to pass a thorough background check.
  • CPR/First Aid Certification is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Professional grooming and conduct are essential.
About Urban Air Adventure Parks

Urban Air is the leading indoor adventure park and location-based entertainment company. Our purpose is to help kids have fun and aim higher, achieving their goals and aspirations.


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