Service Delivery Director

1 day ago


Sterling, Massachusetts, United States Advocates Full time
Job Summary
Are you passionate about empowering adults with disabilities to secure meaningful job opportunities? Do you have excellent leadership skills and a commitment to excellence?

We are seeking an experienced Service Delivery Director to join our team at the Sterling Employment Center. As a key member of our leadership team, you will play a vital role in overseeing daily operations, ensuring the maintenance of facilities, vehicles, and optimal staff ratios.

Your primary responsibilities will include creating schedules, facilitating opportunities for meaningful work, volunteerism, and community engagement tailored to individual needs. You will also collaborate closely on the development and execution of Individual Service Plan (ISP) goals, behavior support strategies, and therapeutic services for individuals supported at the program.

A valid drivers license and use of a reliable vehicle, which seats two passengers, are required for this position. With a competitive salary of $24.50/hour, you will have the opportunity to make a significant impact in the lives of our clients.

Key Responsibilities
  • Lead a team of support staff to ensure high standards of service delivery and operational excellence.
  • Develop and implement ISP goals and behavior support strategies in collaboration with colleagues.
  • Mentor and supervise Unit Supervisors to ensure adherence to high standards of service delivery and operational excellence.

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