Hotel Front Desk Representative

3 weeks ago


Pewaukee, Wisconsin, United States The Ingleside Hotel Full time
{"title": "Hotel Front Desk Representative", "description": "Hotel Front Desk Representative

At The Ingleside Hotel, we are seeking a professional and courteous Hotel Front Desk Representative to join our team. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests, both in person and over the phone.

Responsibilities:
  • Provide a warm and welcoming experience for all guests
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Process payments and handle cash transactions
  • Assist with room reservations and other guest requests
Requirements:
  • Previous hotel front desk experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to learn and use hotel software and systems
What We Offer:
  • A competitive hourly rate starting at $16.80
  • A comprehensive benefits package, including health, dental, and vision insurance
  • A free meal during shift and discounted hotel rooms and restaurant meals
  • A fun and dynamic work environment with opportunities for growth and development

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}



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