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Medical Office Assistant

4 weeks ago


Étreux, Hauts-de-France, United States Demo - Maximus Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Office Assistant to join our team at Demo - Maximus. As a key member of our Veterans Evaluation Services (VES) team, you will play a vital role in supporting our providers and veterans on exam days. Your primary responsibilities will include general problem-solving, updating case statuses, and providing exceptional customer service.

Key Responsibilities
  • Arrive 30 minutes prior to scheduled exams to prepare the waiting area and ensure a smooth experience for veterans and providers.
  • Display flags, veteran materials, and VES signs in the waiting area to create a welcoming environment.
  • Greet each veteran, obtain medical history, and provide sign-in sheets to ensure accurate documentation.
  • Assist providers with worksheets, HX forms, and day/face sheets, and take vital signs as needed.
  • Document and update OMS comments for all interactions with veterans and providers.
  • Keep all veteran information private and confidential, adhering to local and externally relevant health and safety laws and policies.
Requirements
  • High School diploma or general education degree (GED) required.
  • Valid driver's license required.
  • One to two years of training and/or certification in the medical field preferred.
  • CPR certification preferred.
  • Intermediate knowledge of pertinent medical terminology.
  • Advanced verbal and interpersonal skills.
  • Advanced written communication skills, including excellent grammar.
  • Advanced reading and comprehension abilities.
  • Advanced analytical skills and detail-oriented.
  • Advanced multi-tasking skills.
  • Advanced organizational and prioritization skills, with strong ability to meet strict deadlines.
  • Proficient typing skills.
  • Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
About Us

Demo - Maximus is a leading provider of business process management and technology solutions. We are committed to helping government agencies serve the people and improving outcomes for citizens. As a large employer and Federal contractor, we are subject to various vaccine mandates. We are committed to complying with any applicable vaccine mandates and providing accommodations for medical or religious reasons.

We value diversity and inclusion and are proud to be an Affirmative Action/Equal Opportunity Employer. We welcome applications from active military service members, their spouses, and veteran candidates who embody the core competencies we deem essential. If you are transitioning from military to civilian life, have prior service, are a retired veteran, or a member of the National Guard or Reserves, we have challenging and rewarding career opportunities available for you.