Assistant Manager

2 days ago


Lancaster, Pennsylvania, United States Tapestry Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Coach. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining operational excellence.

Key Responsibilities
  • Develop and implement sales strategies to drive business growth and improve customer engagement
  • Lead and motivate a high-performing team to achieve sales and operational goals
  • Monitor and analyze sales data to identify trends and opportunities for improvement
  • Collaborate with the Store Manager to develop and implement operational processes and procedures
  • Ensure exceptional customer service and maintain a positive store environment
  • Manage inventory, visual merchandising, and store appearance to maintain a high level of visual appeal
  • Develop and implement training programs to enhance team member skills and knowledge
  • Monitor and control expenses to achieve budget goals
  • Stay up-to-date on fashion trends, competitor activity, and market conditions to inform business decisions
Requirements
  • 1-3 years of previous management experience in a luxury retail service environment
  • High school diploma or equivalent; college degree preferred
  • Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook)
  • Experience using retail systems (i.e., labor management, inventory systems, sales reporting, etc.)
  • Ability to work a flexible schedule, including nights, weekends, and holidays
What We Offer

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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