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Service Operations Supervisor

2 months ago

Perrysburg, Ohio, United States The W W Williams Company Full time

The W W Williams Company: Service Operations Supervisor Position

The Service Operations Supervisor is responsible for managing off-highway service assignments to guarantee high-quality repairs while optimizing sales potential. Key responsibilities encompass technician allocation, customer communication, and meticulous job status documentation.

Key Responsibilities:

  • Allocate technicians to tasks based on their expertise and availability
  • Engage with clients to assess their requirements
  • Foster and maintain client relationships
  • Evaluate technician performance and offer guidance for enhancement
  • Initiate service orders and ensure precise billing

Qualifications:

  • Associate degree or relevant experience
  • Excellent communication and customer service abilities
  • Proficiency in Microsoft Office Suite

Employee Perks:

  • 8 Paid Holidays & a Paid Wellness Day
  • Paid time off along with medical benefits
  • 401k plan with Company Matching
  • Company-sponsored Training and Development Opportunities

About The W W Williams Company:

The W W Williams Company is a premier provider of industrial power solutions with an extensive network throughout the U.S. and Mexico. Our mission is to deliver innovative solutions that surpass customer expectations in the transportation sector.

We invite you to explore a fulfilling career in a diverse and inclusive workplace. Competitive compensation and benefits are provided. EOE/AAP/M/F/Vets/Disabled, DFWP.