Fitness Service Representative

5 days ago


Glendale, California, United States Planet Fitness - CA Full time

We are seeking a highly motivated and customer-focused Fitness Service Representative to join our team at Planet Fitness - CA. In this role, you will be responsible for creating a positive member experience by providing exceptional customer service.

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.

About the Role:

  • You will greet members, prospective members, and guests with a friendly smile and provide exceptional customer service.
  • You will handle front desk related activities, including answering phones, checking members into the system, and assisting with new member sign-ups.
  • You will facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner.
  • You will maintain the neatness and cleanliness of the club.

Requirements:

  • Customer service or hospitality background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Punctuality and reliability are musts.
  • Exceptional customer service skills.


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