Fitness Service Representative
5 days ago
We are seeking a highly motivated and customer-focused Fitness Service Representative to join our team at Planet Fitness - CA. In this role, you will be responsible for creating a positive member experience by providing exceptional customer service.
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.
About the Role:
- You will greet members, prospective members, and guests with a friendly smile and provide exceptional customer service.
- You will handle front desk related activities, including answering phones, checking members into the system, and assisting with new member sign-ups.
- You will facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner.
- You will maintain the neatness and cleanliness of the club.
Requirements:
- Customer service or hospitality background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Punctuality and reliability are musts.
- Exceptional customer service skills.
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