Data Analyst

6 days ago


Plano, Texas, United States Catapult Solutions Group Full time
CX Data Analyst Role

We are seeking a skilled CX Data Analyst to contribute to our team's success. The ideal candidate will have expertise in AI/ML modeling, particularly in Natural Language Processing (NLP), and a strong foundation in SQL for data manipulation.

Key Responsibilities
  • Analyze complex datasets to identify trends and insights
  • Develop predictive models using Python and ML algorithms
  • Create impactful visualizations and dashboards to present KPIs and customer journey insights
  • Design and analyze experiments to inform decision-making
  • Map and analyze customer journeys to develop insights and automated reports
Requirements
  • Proficient in SQL for data manipulation and automation
  • Hands-on experience with Python for data manipulation and ML model development
  • Expertise in designing and analyzing experiments and developing causal models
  • Familiarity with GenAI models and applications
  • Proven track record in defining new KPIs and conducting impact analysis

Why Catapult Solutions Group? We are a dynamic company that values innovation and collaboration. Our team is passionate about delivering exceptional results and making a meaningful impact.


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