Logistics Operations Manager
3 weeks ago
Job Title: Logistics Operations Manager
Company Overview:
New Openings seeks a highly skilled and experienced Logistics Operations Manager to lead our shipping team.
Salary:
We offer an estimated annual base salary of $65,000 - $90,000 depending on experience.
Job Description:
The Logistics Operations Manager will be responsible for overseeing the daily operations of our shipping department, ensuring that all work is done according to safety and security guidelines.
Key Responsibilities:
- Lead and direct a group of parcel Quality Auditors.
- Investigate and report on daily quality issues.
- Spend approximately 75% of the time on the warehouse floor with team members, building relationships, coaching, teaching, developing, and providing performance feedback.
- Assign daily tasks as appropriate based on individual team member skills.
- Maximize efficiency using RF guns in all areas (where appropriate).
- Ensure quality checks are made at the appropriate stages of packing and preparation for shipping.
- Work in the WMS for data and transaction retrieval and problem resolution.
- Provide input to the Warehouse Manager regarding process improvement for greater efficiency and productivity.
- Ensure the correct shipment of international orders and hazardous material orders.
- Monitor Inventory Control and employee's productivity and adjust as needed.
- Respond to and resolve customer complaints in Zendesk.
- Hold team accountable for attendance and performance.
- Act as backup for receiving when needed.
Required Skills and Qualifications:
To be successful in this role, you will need:
- A minimum of 3 years' experience in a distribution/shipping environment.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Must be able to lead and manage others, while promoting a teamwork environment.
- Demonstrates effective verbal, written, and interpersonal communication.
- Proactive in anticipating and alerting others to problems with projects or processes.
- High detail orientation.
- Takes initiative and needs little supervision.
- Ability to handle a fast-paced environment and challenging workload.
- Accomplished contributor with cross-functional team environments.
- Experience with Microsoft Excel, Work, Outlook, and PowerPoint.
Benefits:
- Annual base salary.
- Health, dental, and vision coverage.
- 401k company match plan.
- Paid sick, personal, and vacation time.
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