Logistics Operations Manager

3 weeks ago


Morganton, North Carolina, United States New Openings Full time

Job Title: Logistics Operations Manager

Company Overview:

New Openings seeks a highly skilled and experienced Logistics Operations Manager to lead our shipping team.

 

Salary:

We offer an estimated annual base salary of $65,000 - $90,000 depending on experience.

 

Job Description:

The Logistics Operations Manager will be responsible for overseeing the daily operations of our shipping department, ensuring that all work is done according to safety and security guidelines.

 

Key Responsibilities:

  • Lead and direct a group of parcel Quality Auditors.
  • Investigate and report on daily quality issues.
  • Spend approximately 75% of the time on the warehouse floor with team members, building relationships, coaching, teaching, developing, and providing performance feedback.
  • Assign daily tasks as appropriate based on individual team member skills.
  • Maximize efficiency using RF guns in all areas (where appropriate).
  • Ensure quality checks are made at the appropriate stages of packing and preparation for shipping.
  • Work in the WMS for data and transaction retrieval and problem resolution.
  • Provide input to the Warehouse Manager regarding process improvement for greater efficiency and productivity.
  • Ensure the correct shipment of international orders and hazardous material orders.
  • Monitor Inventory Control and employee's productivity and adjust as needed.
  • Respond to and resolve customer complaints in Zendesk.
  • Hold team accountable for attendance and performance.
  • Act as backup for receiving when needed.

 

Required Skills and Qualifications:

To be successful in this role, you will need:

  • A minimum of 3 years' experience in a distribution/shipping environment.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Must be able to lead and manage others, while promoting a teamwork environment.
  • Demonstrates effective verbal, written, and interpersonal communication.
  • Proactive in anticipating and alerting others to problems with projects or processes.
  • High detail orientation.
  • Takes initiative and needs little supervision.
  • Ability to handle a fast-paced environment and challenging workload.
  • Accomplished contributor with cross-functional team environments.
  • Experience with Microsoft Excel, Work, Outlook, and PowerPoint.

 

Benefits:

  • Annual base salary.
  • Health, dental, and vision coverage.
  • 401k company match plan.
  • Paid sick, personal, and vacation time.

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