Customer Service Associate

1 week ago


Sergeant Bluff, Iowa, United States Midstates Bank Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Midstates Bank. This role is responsible for providing exceptional customer service, handling account transactions, and cross-selling bank products. The ideal candidate will have previous banking experience, strong communication skills, and the ability to work in a fast-paced environment.

About the Role
This position is a great opportunity for individuals who enjoy working with people and want to make a difference in their community. As a Customer Service Representative, you will be the face of our bank, providing top-notch service to customers and helping them achieve their financial goals.

Duties and Responsibilities
• Provide customer service to customers in person and via phone
• Handle account transactions, including deposits, withdrawals, and transfers
• Cross-sell bank products and services to customers
• Assist with new account openings and closings
• Maintain accurate records and reports

Requirements
• Previous banking experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic math skills and accuracy when handling cash and transactions
• Familiarity with Microsoft Windows and Office software

What We Offer
• Competitive salary: $45,000 - $60,000 per year
• Comprehensive benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

Educational Requirements
• High School Diploma or equivalent required

Location
• Midstates Bank branches throughout the region

How to Apply
Please submit your application, including your resume and cover letter, to our online portal.

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