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Banquet Server
2 months ago
As a Banquet Server with Sage Hospitality Group, you will play a vital role in providing exceptional food service to our guests. Under general supervision, you will be responsible for setting up, serving, and breaking down assigned functions in a safe and efficient manner.
Responsibilities- Read and understand the Banquet Event Order (BEO) to ensure accurate setup and service.
- Set tables in assigned areas correctly and uniformly, maintaining a high level of attention to detail.
- Keep your station neat and clean while servicing guests, adhering to established policies and procedures.
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
- Assist the Lead Banquet Server in setting up and breaking down buffet or other special food service tables and equipment.
- Greet and serve guests in a friendly and professional manner, following guidelines set by company policies and procedures.
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
- Complete assigned sidework to ensure a smooth and efficient service experience.
- Remain attentive to customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
- Able to work flexible shifts, including mornings, afternoons, evenings, weekends, and holidays.
- Travel requirements may include local travel for outside catering functions.
- Education: High school education or equivalent.
- Experience: Previous experience in a similar position, with a minimum of 3 months of service.
- Knowledge/Skills:
- Basic knowledge of customer service principles.
- Food service function and restaurant operations.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting trays, dish racks, glass racks, etc. (up to 50 lbs).
- Pushing carts, Queen Marys, hotbox, portable bar (up to 50 lbs).
- Carrying trays, dish racks, glass racks, etc. using both hands (up to 25 lbs).
- Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
- Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
- Mobility: Maneuver in narrow areas and between seated guests.
- Continuous standing required to service guest functions; 100% of the time scheduled.
- Climbing approximately 12 steps 20% of 8 hours.
- No driving required.