Retail Customer Service Representative

3 days ago


North Haven, Connecticut, United States FedEx Full time
Customer Service Associate at FedEx

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Assist customers with their inquiries and resolve issues in a timely and professional manner.
  • Provide product information and recommendations to customers.
  • Process transactions and handle customer payments.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation and benefits package.
  • The opportunity to work with a leading logistics company.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Excellent communication and interpersonal skills.


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