Retail Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:- Assist customers with their inquiries and resolve issues in a timely and professional manner.
- Provide product information and recommendations to customers.
- Process transactions and handle customer payments.
- Work collaboratively with other team members to achieve sales and customer service goals.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive compensation and benefits package.
- The opportunity to work with a leading logistics company.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work a flexible schedule, including weekends and holidays.
- Excellent communication and interpersonal skills.
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